Workshop and repairs
PC, Mac, laptop, printer, server. We repair and set up any device, no matter when or where it was bought or what it says on the case.
How it works
You bring the device to Irrel. Or our technician comes to you, tries to fix it on site and otherwise takes it along. It comes back tested and ready to use.
So nothing gets missed, we work from checklists: every component tested on its own, the system given a critical look. That goes for private customers too.
And if a repair isn’t worth it any more, we say so. New hardware is available in our shop.
Your data
We treat your data the way we’d expect others to treat ours. Nothing gets lost, nothing ends up in the wrong hands. If a computer has given up, we rescue what can be rescued. To data recovery
What it costs
We charge for the time spent, there are no flat rates. In Irrel, Prümzurlay, Ernzen, Echternacherbrück and Ferschweiler travel is free. Further out, the drive counts as working time, because that’s how long the technician sits in the car and can’t help another customer.
Contact
How to reach us
Contact
IT-Haus CTW-Computer Irrel GmbHNiederweiser Str. 31
54666 Irrel
Germany
- Phone+49 6525 933 318 0
- Fax06525 933 318 2
- Emailinfo@ctw-computer.de
- Customer portalctw.servicedesk.atera.com
Opening hours
| Monday | 9:00–12:30 13:30–18:00 |
|---|---|
| Tuesday | 9:00–12:30 13:30–18:00 |
| Wednesday | 9:00–12:30 13:30–18:00 |
| Thursday | 9:00–12:30 13:30–18:00 |
| Friday | 9:00–12:30 13:30–18:00 |
| Saturday | 9:00–13:00 |
| Sunday | closed |
Outside opening hours: a dedicated service hotline is being set up.
Remote support
Only start the program once we ask you to on the phone. It shows a code that you read out to us. You see everything we do.
Program: Splashtop SOS. The provider is based in the USA. Privacy policy
Bringing a device in?
Call
Give us a quick call beforehand. Then we know what’s coming, and you know someone’s there.
Call +49 6525 933 318 0